Claims Consultant - Personal Injury - Ipswich, Suffolk - Claims Consultant – Personal Injury

To settle GI personal injury claims so that the requirements of the customer, claims policy and Group strategy are met.

Requirements
• Significant experience in handling claims up to £75000
• Understanding of multi track procedures
• Proven track record in utilising experts to best tactical advantage
• Ability to negotiate and settle claims in a proactive way
• Good understanding of relevant legislation and procedures.
• Working knowledge of relevant case law.
• Good communication skills.
• Ability to apply prudent judgement in difficult situations.
• Ability to work under pressure, to tight deadlines and take responsibility for own workload
• 1 A level or professional equivalent
• ACII desirable

Responsibilities
• To settle Personal Injury and Liability claims through correct negotiations so that customer requirements are met and the claims policy is adhered to.
• To settle Personal Injury claims including claimants costs through correct negotiations with Third parties.
• To settle Personal Injury claims within set guidelines.
• To investigate and make sound judgement on liability.
• To investigate and use prudent judgement on value and quantum.
• To negotiate settlement at appropriate level.
• To provide earliest resolution of the claims for the customer.
• To be responsible for complying with all internal, regulatory and statutory standards and controls, so that the requirements of the Group and regulatory bodies are met.
• To be responsible for quality auditing and feedback at the appropriate level
• To contribute to the setting and monitoring of technical standards
• To identify any invalid claims and to deal with these claims in an appropriate manner, including giving feedback to the internal technical team handling fraud detection and prevention.
• To manage own caseload in timely manner and in accordance with quality standards.
• To provide technical advice and guidance to all claims staff., including responsibility for correctly allocating work to right skill group and ensuring claims are appropriately sent to suppliers when relevant.
• To handle litigation under referral as required
• To negotiate settlement of cases face-to-face and run conferences with barristers or attend court, as required.